Privacy Policy

Platform operator and contact details

Tickonn is a brand of Bang Onn Studios, the legal entity operating the Tickonn platform.

Office address: Office No. 935, Lodha Premier – Signet A, Premier Colony, Kalyan-Shil Road, Dombivli East, Thane – 421204

Email: info@bangonn.com
Phone: +91 9930997392

For questions about this document, contact Bang Onn Studios using the details above or visit the Contact Us page. View office location on Google Maps.

1. Scope

This policy explains how Tickonn handles personal information when people use our website, applications, ticketing, guest-management and support services.

2. Information we collect

We may collect account and contact details, event and booking information, payment references, identity-verification information, device data, support messages and check-in activity.

3. How we use information

We use information to provide accounts and tickets, manage guests, verify entry, process payments, prevent fraud, provide support, improve the service and meet legal obligations.

4. Legal bases

Depending on location, processing may rely on contract, consent, legitimate interests or compliance with law.

5. Sharing

We may share necessary information with organisers, venues, payment providers, verification providers, infrastructure vendors and authorities where required. We do not sell personal information.

6. Event organisers as data controllers

For many events, the organiser determines why guest information is collected. Questions about an organiser’s use of data should be directed to that organiser.

7. Data retention

We retain information only as long as reasonably necessary for the purposes described, including dispute, accounting, fraud-prevention and legal requirements.

8. Security

We use administrative, technical and organisational safeguards. No online system can guarantee absolute security.

9. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent.

10. Children

Tickonn is not intended for children who cannot legally consent to use the service. Organisers must use appropriate safeguards for events involving minors.

11. International transfers

Information may be processed in other jurisdictions using safeguards required by applicable law.

12. Contact and complaints

Privacy questions and rights requests can be submitted through the Tickonn contact page. You may also contact the relevant data-protection authority.